GDPR

Use of the Website is subject to compliance with the terms and conditions below. Accessing and browsing the Website constitutes acceptance of these terms and conditions.

Definitions

This website is operated by Monarch Real Estate, hereinafter referred to as the “Agency”.

Personal Data

The personal data that may be collected on the Website are as follows:

• Cookies: The Website uses only technical cookies necessary for its proper operation, in particular for language management, security, traffic analysis and contact forms. No advertising cookies are used.
• Contact form: When completing the contact form, your last name, first name, email address, telephone number and message are collected. Messages sent via the contact form may be retained to ensure proper follow-up of communications.

Personal data are primarily used to manage our relationship with you.

Personal data are collected:

• either on the basis of your consent;
• or as part of the processing of a contact request or a business relationship;
• or for the legitimate interest of the Agency in improving its services and its website.

Where certain information is mandatory in order to access specific features of the Website, this mandatory nature is indicated when the data are entered. If you refuse to provide mandatory information, you may not be able to access certain services, features or sections of the Website.

Your personal information is retained for a period not exceeding 36 months, unless:

• You exercise, under the conditions set out below, one of the rights granted to you by law;
• A longer retention period is authorised or required pursuant to a legal or regulatory provision.

The Website implements security measures intended to protect personal data against any unauthorised access, alteration, disclosure or destruction.

Access to Personal Data

Access to your personal data is strictly limited to the Agency’s staff. However, the data collected may, where necessary, be disclosed to subcontractors responsible for carrying out tasks required for the proper operation of the Website and its services, as well as for the proper management of our relationship with you, without requiring your authorisation. Except in the cases mentioned above, the Agency undertakes not to sell, rent, transfer or give third parties access to your data without your prior consent, unless it is required to do so for a legitimate reason (legal obligation, prevention of fraud or abuse, exercise of legal defence rights, etc.).

In accordance with the applicable legal and regulatory provisions, in particular French Law No. 78-17 of 6 January 1978, as amended, relating to information technology, files and civil liberties, and European Regulation No. 2016/679/EU of 27 April 2016 (applicable from 25 May 2018), you have the following rights:

• Exercise your right of access to find out which personal data concerning you are held;
• Request that your data be updated if they are inaccurate;
• Request the portability or deletion of your data;
• Request the restriction of the processing of your data;
• Object, on legitimate grounds, to the processing of your data;
• Object to or withdraw your consent to the use by our services of your contact details for the purpose of sending you our promotions and marketing communications via email, SMS messages, telephone calls and postal mail. This right remains valid whether the information concerning you was provided directly by you or by third-party partners to whom you provided it (in which case, you must click on the unsubscribe links provided in our SMS messages or emails, or contact us under the conditions set out below).

These various rights may be exercised either directly on the Website under the “Contact” section or by email at the address provided via the “Legal Notice” link.

For security reasons and to prevent fraudulent requests, this request must be accompanied by proof of identity. The proof of identity will be destroyed once the request has been processed.

For any additional information or complaint, you may contact the French Data Protection Authority (CNIL) (more information is available on www.cnil.fr).

Use of Cookies

When you browse the Website, Cookies may be placed on your computer, mobile phone or tablet.

A Cookie is a piece of information placed on your browsing device by the server of the Website you visit. Certain parts of the Website may therefore not function properly without the user’s acceptance of Cookies.

The information collected in this way will only be used to monitor the volume, type and configuration of traffic using this website, to develop its design and layout, and for other administrative and planning purposes and, more generally, to improve the service we offer you.

More information is available at the CNIL website pages relating to cookies and other trackers.